Table of Contents
- How to recalculate the earnings of Collaborators
- How it works with the below settings
How to recalculate the earnings of Collaborators
The recalculation feature allows you to recalculate the earnings on orders and payouts that are “Active” and “Pending”.
This means that if you change a percentage or flat fee value of a Collaborator, then you can recalculate all of the unpaid earnings to get the new values.
Important note: This only works with unpaid Collaborator earnings. The orders and payouts that have been paid to the Collaborators are unchangeable.
The “Recalculate earnings” feature only recalculates earnings. It does not calculate earnings for Collaborators that were not initially earning on an order.
How it works with the below settings
Tax & shipping amounts
If you change these settings, then the recalculation feature will take these into play.
Changing the order tags settings does not affect recalculating the earnings for specific Collaborators. If your Collaborator didn’t earn because the order tags stopped them from earning, and then you disabled the order tags setting, using the recalculation feature will not allow them to earn again.
The recalculation feature simply just recalculates the earnings.
It’s not possible to change the currency of a current payout. This is because the payout has already been created and cannot be cancelled.
If you change the currency payout of your Collaborator while they have an “Active” payout, then any new orders will be entered into a new payout of a different currency. That means the Collaborator will have 2 payouts in “Active” status.
To change the currency of your Collaborator, go to your Collaborator page and adjust the currency. This will take effect for any new payouts going forward.