How to Cancel CollabPay Subscription

Shopify users

To cancel a CollabPay subscription on Shopify, all you need to do is uninstall the app from your store. All billing is controlled by Shopify, and the charge will be cancelled instantly once you have uninstalled the app.

Shopify is in control of all charges and billing for the merchant’s safety. If you have been charged, this is because your free trial has finished, and Shopify have charged your Shopify account with the charge.

1. Go to your Shopify admin
2. Click “Settings”
3. Clicks “Apps and sales channels”
4. Click “Remove” on the app you want to uninstall

WooCommerce users

To cancel your wooCommerce CollabPay subscription, just follow these steps:

1. Go to your CollabPay store owner account
2. Go to “Settings”
3. Go to “Plan & Billing”
4. Cancel your plan